Employee assistance - counselling

This service is to assist employees on site (face to face) in dealing with traumatic experiences and making voluntary behavioural changes and/or taking action which reduces their health risk and/or enhances their ability to perform.

On site trauma counselling and wellness education is carried out by a Registered Professional Nurse with Community Health and/or Psychiatric Nursing as a primary qualification in the first instant and followed by a Clinical Psychologist where applicable. The person providing this service will be the same person rendering Primary Health Care.

The issues covered under this service are:
• Trauma counselling: we deal with issues such as rape, robbery, death, accidents, murder, abuse, divorce, looking at aspects such as care-givers, financial, legal and counselling.
• Addictions – gambling, drugs, substance abuse
• Bereavement – death, financial, job/work, divorce, relationships
• Personal relationship problems – employee conflict in the workplace, anger, child support/care
• Work/Life balance
• Wellness coaching

Reporting
FastPulse will provide a monthly report and statistics will be made available covering participation in EAP utilization including the contact centre below.